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èßäAVwebsite is provided for the information and convenience of Kennedy Center patrons and to support the Center's mission to promote performing arts and education throughout the United States. Your use of the Kennedy Center site (http://www.kennedy-center.org), including all sites under that domain (the “Website”) is subject to these Terms and Conditions.

Your Kennedy Center Account

A Kennedy Center account is required in order to purchase tickets to Kennedy Center events via www.kennedy-center.org, as well as to purchase products, prepay for parking and to access certain other interactive features. Your account will always save information about upcoming performances or other events for which you have purchased tickets via the Kennedy Center website(s). When you register for an account, you will be asked about your contact information and communications preferences.

You are able to log into your account and change any of these preferences and your saved information at any time.

Note that the Kennedy Center may retain credit card information in our databases until after the last performance date for which you have purchased tickets or for other reasons. This data is saved in accordance with the Kennedy Center’s Privacy Policy and payment card industry best practices.

Conditions of Sale

• Artists, programs, prices and times subject to change without notice.
• Sold subject to the terms and conditions provided at the time of purchase.
• License granted herein may be revoked by refund of established price.
• Any tickets suspected of being purchased for the sole purpose of reselling will be canceled at the discretion of the Kennedy Center, and the buyer may be denied future ticket purchase privileges at the Kennedy Center.
• Sale of tickets on Kennedy Center premises other than by box office is prohibited.
• Kennedy Center is not responsible for tickets sold by unauthorized entities.
• The fraudulent acquisition and/or use of accessible seating is strictly prohibited and may result in relocation or ejection.
• Late seating subject to discretion and procedures of management or performers.
• The performance you attend may be broadcast or recorded one or more times, and any such broadcast or recording may include images of the audience or individuals in the audience. Attendance at the event shall be deemed consent to appear on such broadcasts or recordings.
• Surtitles and infrared listening devices are provided as a free service for our audience members, and no refunds will be made for any malfunctions of these services.
• Audience photography, recording, or reproduction in any form of the event for which a ticket is issued is prohibited and may result in seizure of equipment or removal of patron from theater, for which no refund shall be issued.
• Kennedy Center may inspect and prohibit personal items in the theaters.
• All persons regardless of age must have a ticket for admission. 
• NO REFUNDS OR EXCHANGES.

Comment and Posting Policy

èßäAVmay provide certain interactive features, such as blogs and comment sections, which permit patrons to actively engage in discussion of Kennedy Center programs and the performing arts. èßäAVencourages you to interact with its Websites, subject to the following conditions:

• You may not post any content that may be viewed as unlawful, harassing, discriminatory, libelous, obscene, false, inflammatory, pornographic, or infringing on the rights of any third party.
• You may only post content that is yours or that you have the right to post.
• You may not make any post that contains advertising or promotional content.
• You may not introduce any software viruses, worms or other programs designed to damage software, hardware or telecommunications equipment.
• You may not collect information about the users of this website or use such information for any purpose.

In addition, you may only post to the Kennedy Center Website if you are 13 or over and subject to the relevant terms of the Kennedy Center Privacy Statement. 

By posting on any Kennedy Center Website, you grant the Kennedy Center and its related organizations, affiliates and assigns a non-exclusive, worldwide, royalty free, perpetual, irrevocable and fully licensable right to use, modify, adapt, publish, translate, create derivative works from, distribute and display such content throughout the world via any media now known or hereinafter devised.

èßäAVreserves the right to monitor all comments or other postings by patrons and to edit and/or remove any content that the Kennedy Center determines, in its sole discretion, violates any of the above terms or is otherwise inappropriate. èßäAVis not responsible for any user-generated content that is posted on the Kennedy Center Website or for any failure or delay in removing such content. èßäAVreserves the right to remove comment features at its sole discretion.

Content and Intellectual Property

èßäAVis the owner of the compilation of content that is posted on the Kennedy Center Website. Individual pages may contain content which is the property of the Kennedy Center, artists or other Kennedy Center contractors, or individual users. In the absence of express permission in the content description, nothing herein may be duplicated or used for any other purpose.

THE KENNEDY CENTER, the REACH, NATIONAL SYMPHONY ORCHESTRA, WASHINGTON NATIONAL OPERA, MILLENNIUM STAGE, ARTSEDGE, VSA, the Kennedy Center logo and other program names and logos may be registered and unregistered trademarks and service marks of the Kennedy Center and may not be used without permission.

This web site contains hyperlinks to other resources. These links are provided as citations and aids to help you identify and locate other resources that may be of interest. Unless specifically stated, the display of trademarks owned by third parties or links to third party sites are provided for informational purposes only and are not intended to state or imply that the Kennedy Center sponsors, is sponsored by, is affiliated or associated with any third party website, or is legally authorized to use any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in those links. Neither the Kennedy Center nor its trustees, employees, agents or representatives are responsible for any information displayed on any other web site.

Nothing on the Kennedy Center Website shall be construed as granting any license to use any trademark displayed on the Kennedy Center Website, whether owned by the Center or any third party without the express written permission of the owner of the trademark.

These materials are intended, but not promised or guaranteed, to be current, complete, or up-to-date. The newsletters and articles on this site are offered only for general informational and educational purposes. èßäAVmakes every effort to ensure that all information displayed on this web site is accurate and complete. It is not liable for any errors, inaccuracies or omissions. Date, times, locations, performers, and prices of events are subject to change.

èßäAVmakes every effort to properly credit all third party content. Unless otherwise indicated, the content on the Kennedy Center Website is posted for informational purposes only and may not be duplicated. If you believe that the Kennedy Center has inappropriately posted your copyrighted content, please contact us in writing to the following address:

General Counsel
John F. Kennedy Center for the Performing Arts
2500 F. Street NW
Washington, DC 22205
[email protected]

All correspondence should include a statement, under penalty of perjury, describing the alleged infringement, including the material and where it is located on our site, a statement of your good-faith belief that the use is not authorized, and a digital or physical signature from a person authorized to act on the copyright owner's behalf.

Legal Notices

The Content is provided "as is" without a warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular use, and/or non-infringement.

Under no circumstances shall the Kennedy Center, its employees or its contractors be liable for any direct, indirect, incidental, special, punitive or consequential damages that may result in any way from your use or inability to use the information provided on this or any other web site supported or maintained by the Kennedy Center, or from your reliance on or use of information, services or merchandise provided on or through the web site or that result from mistakes, errors, omissions, interruptions, defects, deletion of files, delays in operation or transmission or any failure of performance. If you are dissatisfied with the information provided on this web site, or with any of the practices of the Kennedy Center in the operation of this web site, please contact the webmaster through our contact center.

By using the Kennedy Center Website, you represent and warrant that your use will be consistent with these Terms of Use, including fair use. You agree to indemnify, defend and hold the Kennedy Center harmless from all claims, causes of action, allegations, costs, expenses, fees (including reasonable attorneys' fees), judgments, liabilities, losses, and damages arising from or relating to your use of the Kennedy Center Website.

These Terms of Use and any amendments or revisions shall be governed by applicable federal law. Any case, controversy, suit, action, or proceeding arising out of, in connection with, or related to these Terms of Use shall be brought in the appropriate federal court.

èßäAVreserves the right to change these Terms and Conditions from time to time without notice; changes shall be effective upon posting. Please check back regularly for updates. Failure of the Kennedy Center to enforce any of these terms shall not constitute a waiver of such terms.

Contact Information

If you have any questions about these Terms and Conditions, or if you wish to contact us for any other reason, please use the address below:

The Kennedy Center
Attention: Chief Information Officer
2700 F St NW
Washington, DC 20566

 

Last updated: January 10, 2024